In management[ edit ] In the last decades of the 20th century, the word "stakeholder" became more commonly used to mean a person or organization that has a legitimate interest in a project or entity. In discussing the decision-making process for institutions—including large business corporationsgovernment agenciesand non-profit organizations —the concept has been broadened to include everyone with an interest or "stake" in what the entity does. This includes not only vendors, employeesand customersbut even members of a community where its offices or factory may affect the local economy or environment.
What do we mean by stakeholders and their interests? Why identify and analyze stakeholders and their interests?
Who are potential stakeholders? When should you identify stakeholders? How do you identify and analyze stakeholders and their interests?
The Community Tool Box is a big fan of participatory process. That means involving as many as possible of those who are affected by or have an interest in any project, initiative, intervention, or effort. We believe strongly that, in most cases, involving all of these folks Stakeholders examples lead to a better process, greater community support and buy-in, more ideas on the table, a better understanding of the community context, and, ultimately, a more effective effort.
In order to conduct a participatory process and gain all the advantages it Stakeholders examples, you have to figure out who the stakeholders are, which of them need to be involved at what level, and what issues they may bring with them. Stakeholders are those who may be affected by or have an effect on an effort.
They may also include people who have a strong interest in the effort for academic, philosophical, or political reasons, even though they and their families, friends, and associates are not directly affected by it. One way to characterize stakeholders is by their relationship to the effort in question.
Primary stakeholders are the people or groups that stand to be directly affected, either positively or negatively, by an effort or the actions of an agency, institution, or organization.
In some cases, there are primary stakeholders on both sides of the equation: A rent control policy, for example, benefits tenants, but may hurt landlords.
Secondary stakeholders are people or groups that are indirectly affected, either positively or negatively, by an effort or the actions of an agency, institution, or organization. A program to reduce domestic violence, for instance, could have a positive effect on emergency room personnel by reducing the number of cases they see.
It might require more training for police to help them handle domestic violence calls in a different way. Both of these groups would be secondary stakeholders. Key stakeholders, who might belong to either or neither of the first two groups, are those who can have a positive or negative effect on an effort, or who are important within or to an organization, agency, or institution engaged in an effort.
The director of an organization might be an obvious key stakeholder, but so might the line staff — those who work directly with participants — who carry out the work of the effort.
Other examples of key stakeholders might be funders, elected or appointed government officials, heads of businesses, or clergy and other community figures who wield a significant amount of influence. While an interest in an effort or organization could be just that — intellectually, academically, philosophically, or politically motivated attention — stakeholders are generally said to have an interest in an effort or organization based on whether they can affect or be affected by it.
The more they stand to benefit or lose by it, the stronger their interest is likely to be. The more heavily involved they are in the effort or organization, the stronger their interest as well. A few of the more common:In this second example, from the Overseas Development Administration, you can see how the stakeholder analysis matrix can fit in with a well thought out stakeholder analysis.
A third and final example of a great stakeholder analysis matrix is . An economic or productive factor required to accomplish an activity, or as means to undertake an enterprise and achieve desired outcome. Three most basic resources are land, labor, and capital; other resources include energy, entrepreneurship, information, expertise, management, and time.
A person, group or organization that has interest or concern in an organization.. Stakeholders can affect or be affected by the organization's actions, objectives and policies.
Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.
IHI was officially founded in , but our work began in the late s as part of the National Demonstration Project on Quality Improvement in Health Care, led by Dr. Don Berwick and a group of visionary individuals committed to redesigning health care into a system without errors, waste, delay, and unsustainable costs.
The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Oct 01, · A stakeholder is an individual or group of people who have an interest in a business.
Some stakeholders are stockholders, employees, customers, the community or society in which the company.